Content Moderation Systems

Trust and safety infrastructure for digital platforms, registries, and citizen-facing systems

Service Packages

Moderation Audit

Platforms launching or auditing content governance

Includes:

Assessment of current moderation gaps; harm taxonomy design; tooling recommendation

Deliverables:

Moderation gap report, harm taxonomy, tool shortlist

Moderation Pipeline Build

Organizations building first-generation content moderation

Includes:

AI classifier configuration; human review queue design; escalation rules; admin dashboard

Deliverables:

Live moderation system, review workflow, admin guide

Moderation Operations

Platforms needing ongoing moderation without internal team

Includes:

Managed moderation service; ongoing classifier tuning; monthly reporting; policy enforcement

Deliverables:

Monthly moderation reports, policy documentation

Clients & Experience

Islamic Relief Worldwide

Humanitarian / NGO • Kenya / East Africa

Beneficiary management portal requiring data integrity and access governance

Development Capacity Network

Development / NGO • Kenya

Knowledge management system with content governance layer

Momentas Learning

Education • Kenya

LMS platform with content quality and access management

Indepth Research Services

Research / Training • Kenya

Web course management portal with content governance